Mrs Greens Remedies, LLC will allow returns of unopened products within 7 business days of the original date of receipt of items. In addition, refunds will be awarded to customers who have experienced:
- Delays of shipping longer than 5 business days if MGR is at fault, manufacturing delays are not covered by this clause.
- Broken or otherwise unusable products with proof of condition.
- Defective products with proof of defectPursuant to FDA regulations, Mrs Greens Remedies, LLC does not warrant that any products listed in its inventory or carried by its suppliers are intended to cure or treat illness or disease.Damages: Damaged good must have photographic evidence of damage. If an entire order is damaged the replacement of the order will be shipped or delivered within 5-7 business days and shipping will be charged to the replacement order as well as any returns.
Refunds: Refunds are subject to approval from upper management and only apply to damaged or returned products.
Cancellation of Contract: Cancellation of a contact will have advanced warning of 30 business days and in writing.
Lead times: Lead times are given to production times and delivery of items depends on supply. If there is a depletion of product the management of hip bee honey will make contracted sales representatives aware of the lacking in product.
ACH Purchasing: for large wholesale accounts there is the ability to set up an Automatic Clearing House for ease of payment
Credit Limits: Credit may be applied to an account for the purchaser of the product at company’s own credit line.